The SecureAPlus servers will be undergoing maintenance on the following dates:
7 November 2018 (Wednesday) 21:00 (SGT)
12 November 2018 (Monday) 21:00 (SGT)
Just like last year’s maintenance, Application Whitelisting, which is at the very core of SecureAPlus will still be working to protect your system against any untrusted files and applications.
If you have installed SecureAPlus with the offline AV, especially if you are a Premium user with the Offline AV powered by Avira add-on, you can rest assured that you have a reliable anti-virus engine that can diagnose threats locally while Universal AV is undergoing maintenance.
Please do note that the following services will be affected during the maintenance:
- The SecureAPlus Portal (https://secureaplus.secureage.com/sapportal/site/home.sa)
- The SecureAPlus Forum (https://secureaplusforum.secureage.com/)
Universal AV Results
Scanning results from the cloud engines will not be available during Application Whitelisting prompts, Anti-Virus prompts (if using in conjunction with offline AV), and On-Demand (right-click) Scanning.
If for any reason users have yet to activate their license or wish to perform changes to their existing ones (i.e. renew, move to another device), these functions will not be available during the maintenance period.
The maintenance is to ensure that SecureAPlus servers continue to operate reliably and prepare for the release of the APEX engine. We appreciate our users patience and understanding regarding this matter.
The SecureAPlus Team